- Customer is responsible for all shipping costs for returns.
- All items must be returned unworn, unwashed, unaltered, smoke/fragrance free and in their resalable condition with all tags originally attached. Refunds/credit do not apply to items with reattached tags. Once the original tag is removed, it cannot be returned.
- All domestic & international returns must be received within 30 days from the date the order was received.
- Return Form must be included inside your return package, so we know who to refund.
- Discounted items are final sale. This also includes items purchased through a promotion code. Please make sure you purchase the correct style, size & color!
- We do not offer exchanges, so if you would like a different size/color/style, please return your unwanted item for a refund and place a new order.
- Purchases made with Gift Cards will be refunded on that same unique code.
- Footwear must have all tags attached and be in the original box. Shoe boxes must be protected to unsure it arrives in its original condition, with no damages or postal markings.
- If you feel you have received a faulty item, you must let us know within 7 days from date received. If the item was purchased from a third party retailer, you are required to provide a purchase receipt as well.
- We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded, once we receive the package back.
- Any duty taxes initially paid cannot be reimbursed or credited.
Any ineligible items received will not be refunded. The customer will be responsible for the shipping charges to send the ineligible item(s) back to you, otherwise the item will be discarded 7 days after arrival. Please be aware of this policy before sending in your return.
If your items qualify for return, please fill out our Return Form here and include it in your return package.