LAST DAYS TO ORDER TO RECEIVE YOUR PACKAGE BY 12/25/2016:
FedEx Standard Overnight: December 22
FedEx 2 Day & USPS Priority Mail: December 21
FedEx Ground & Home Delivery: December 16
*NOTE: Orders must be placed by 12:00 PM PST to ensure it makes the cut-off time that day.
Our offices & warehouse will be closed on the following days:
December 23 – 25, 2016
December 30, 2016 – January 1, 2017
*NOTE: Orders placed during these dates will be shipped on the following business day.
FREE GROUND SHIPPING ON ORDERS OVER $100
We offer free FedEx Ground/Home shipping to domestic customers on orders totaling over $150 (excluding tax).
All orders, including express orders, placed during regular business hours (M – F, 9AM – 6PM PST) will be processed and shipped within 1-2 business days. Any payment authorization/verification, or national holidays may cause delays to your shipment.
*For both domestic and international orders, please provide a valid phone number and email address as we or the courier may need to contact you regarding your order/delivery.
*We unfortunately cannot ship to PO boxes, so please provide a physical address for delivery.
US SHIPPING METHODS (Excluding National Holidays & Weekends)
FedEx Ground – Delivers Monday through Friday during regular business hours.
FedEx Home – Delivers Monday through Saturday until 8PM
FedEx Overnight – Orders placed before 11AM PST will be shipped same day, arriving the next business day.
FedEx 2 Day – Orders placed before 11AM PST will be shipped same day, arriving the next 2 business days.
FedEx Express Saver – Orders placed before 11AM PST will be shipped same day, arriving the next 3-4 business days.
Free USPS Military APO/FPO – To show our appreciation to US military personnel, we gladly ship to APO/FPO addresses free of charge!
USPS Priority Mail – Delivery to Hawaii, Alaska & other US territories will be shipped via the United States Postal Service Monday through Friday during regular business hours.
INTERNATIONAL SHIPPING METHODS (Excluding US holidays & Weekends)
DHL Int’l – Orders placed before 11AM PST will be shipped same day, arriving the next 2-10 business days.
FedEx Int’l Priority – Orders placed before 11AM PST will be shipped same day, arriving the next 2- 10 business days.
FedEx Int’l Economy – Delivers Monday through Friday during regular business hours.
United States Postal Service – Once package arrives in the destination country, it is passed on to that internal postal service. Check with your local postal service to inquire more details regarding the tracking. Delivers Monday through Friday during regular business hours.
Shipping duration may vary depending on distance, customs and the courier. Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process.
The amount paid for the order does not reflect any importation taxes. We are not responsible for any custom/duty taxes your country may charge for your package. If you decide to reject the package, only the amount paid for the items will be refunded once we receive the package back.
*We unfortunately cannot ship to Russia per the country’s importation laws.
Gift cards can be found under ACCESSORIES. View DETAILS on the item’s page to obtain a free shipping code.
Gift cards are treated as cash. Any returns that were ordered with a gift card will be refunded on that same unique code.
US Orders: Physical cards will be shipped via USPS. We cannot provide tracking numbers for these orders. Once the code has been used, we can no longer modify the code or offer any assistance on getting a new one.
International Orders: You will be emailed with further instructions by our Concierge regarding your gift card code.
*All orders must be authorized and verified before shipping.
Questions? Please email firstname.lastname@example.org.